In the auction choices, be sure to
indicate that "buyer pays shipping." If you already know how much that
cost will be for your item, include that information in the description.
Remember the cost of packaging as well
as the postage, and also try to minimize the time that it will take you
to package your item and drop it off for shipment.
If you have a choice, sell small items
rather than large ones. Sell items that will fit in a standard size box
that you could send parcel post, rather than selling furniture or
pianos. And better still, in the US, sell items that will fit in a
flat-rate priority mail envelope.
In the US, for an item that could cost
$2 or more to mail first class, you are better off sending it in a
flat-rate priority mail envelope for $3.20. If you went with first
class, you would end up spending nearly $1 for a padded envelope, which
would add weight and raise the postage cost. Even if the first class
postage would be less than $2, you still might be better off with
priority mail because the cardboard flat-rate envelope provides good
protection for paper goods, like comic books, and your package is likely
to arrive sooner at its destination, with more careful handling.
Also, with flat-rate priority mail, you
know the shipping cost right away without going to the trouble of
weighing -- if it fits in the mailer, then regardless of weight, the
cost of $3.20. This gives you the opportunity to use the shipping cost
as an incentive for people to bid on more than one item from you.
In my case, if the buyer is getting one
comic or five, the shipping price is $3.20, because that many can fit in
a single flat-rate envelope. When the typical winning bid for a comic
might be $2.00 to $10.00, saving on shipping can be a strong incentive
for someone to bid on more than one from the same person, which helps
drive up bids, and also greatly simplifies my logistics. For 45 comic
book auctions, I might end up having to ship just 15 packages (and just
keep track of 15 customers).
But priority mail isn't the only way to
use shipping charges as an incentive. You can make special offers in
your product description -- for instance, free shipping to anyone buying
a certain number of items. Or you might, in follow-up email messages to
winners of your auctions, offer those individuals a special break on
shipping costs on future purchases of theirs from you (either from Ebay
or arranged directly between you by email).
The importance of shipping cost as an
incentive or disincentive varies widely. Some people will pay without
hesitation shipping charges that are equal to the cost of the goods, or
even double the cost, perhaps because the item you are selling is
difficult to find or perhaps because the buyer lives in an isolated area
or for one reason or another finds it difficult to get to physical
stores where they could find anything comparable. Other people will
drive many miles to pick the goods in person and thereby save a few
dollars in shipping cost. Be flexible and understanding.
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